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The Management Solution: Implementation

Contributor : Madjid Kuncoro Aji

Global information systems pose challenges because cultural, political, and language diversity magnifies differences in organizational culture and business processes and encourages proliferation of disparate local information systems that are difficult to integrate. Typically, international systems have evolved without a conscious plan. The remedy is to define a small subset of core business processes and focus on developing systems to support these processes. Tactically, managers will have to co-opt widely dispersed foreign units to participate in the development and operation of these systems, being careful to maintain overall control.

MANAGEMENT CHALLENGES IN DEVELOPING GLOBAL SYSTEMS

1. Agreeing on common user requirements
2. Introducing changes in business processes
3. Coordinating applications development
4. Coordinating software releases
5. Encouraging local users to support global systems

IMPLEMENTATION

 1. AGREEING ON COMMON USER REQUIREMENTS
Making a short list of core business processes and core support systems will begin a rational comparison process in many company divisions, develop common language to discuss business, and naturally lead to understanding common elements.


2.INTRODUCING CHANGES IN BUSINESS PROCESSES
Change is one of the crucial things in a business process. Engaging people in change, convincing them that change is in the best interest of their company and local unit, is the main tactic. Decent change, which can be defined as evolutionary but with a vision, and can help to convince others that change is feasible and desirable.


3.COORDINATING APPLICATIONS DEVELOPMENT
The choice of change strategy is very important for problems at the global level. At the global level there is too much complexity to try a big change strategy. Its much easier to coordinate change by making small steps in stages towards a bigger vision.

 4.COORDINATING SOFTWARE RELEASES
Firms can carry out procedures to ensure that all operating units can be changed to new software updates at the same time so that everyones software is compatible . The challenge is to build software that can be used realistically by several business units from various countries, given that business units are familiar with their unique business processes and data definitions. Besides integrating new ones with the old system.

5.ENCOURAGING LOCAL USERS TO SUPPORT GLOBAL SYSTEMS
The overall tactic for dealing with local units that fight in a cross-country company is coptation. Cooptation is defined as bringing the opposition to be involved in the process of designing and implementing a solution without providing control over the direction and nature of the changes.

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